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This section contains some Frequently Asked Questions (FAQs) in order to answer any questions you may have about Tatem Telecom services and products. If you have a question that isn’t answered in the section, please contact us directly and we’d be happy to assist you!
With straightforward plans Tatem Telecom makes communication a whole lot easier. Tatem Telecom offers call and messaging packages, DATA With 5G Speeds and and budget friendly international calling plans.
You can purchase Tatem Telecom SIM & Top-up vouchers from your nearby franchises.
No, any hidden charges may applied.
The flashing envelope indicates your text memory is full. This will usually prevent you from receiving more text messages until you have deleted a few old ones. You can delete messages from the Inbox, Sent or Draft folders to free-up some storage space. The number of messages you can store will vary from one handset to another.
Visit our Contact Us page for full details of the ways you can get in touch with us.
When it comes to making international calls, Tatem Telecom works in the same way as other mobiles or fixed line phones. So, simply dial the number you need: 00 followed by your country code, then your area code and then the phone number. Instead of a 00 you can also use a “+”.
Tatem Telecom works in the same way as other mobiles when it comes to sending international text messages. Simply text 00 followed by your country code, then your area code and then the phone number. Instead of a 00 you can also use a “+”.
We automatically deactivate SIM cards if you do not use them to make a call or send a text for more than 4 months. Unfortunately these SIM cards cannot be reconnected and the mobile number also stops being available for you to use after this time.
Please contact customer services on 187 or +436890240187 as quickly as possible and one of our advisors will help you.
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Have a question? We’re here to help. Reach out to us anytime. Our support team is dedicated to ensuring your experience is the best it can be.